Last updated: May 1, 2026 • Effective for all subscriptions placed on or after this date.
These Terms of Service ("Terms") form a binding agreement between FIHI LABS UG (haftungsbeschränkt), c/o Omer Nasir Khan, Stavangerstraße 2, 10439 Berlin, Germany — registered at Amtsgericht Charlottenburg under HRB 284253 B, represented by managing director Omer Nasir Khan ("DMnesia", "we", "us") — and you, the individual or organization using DMnesia ("you", "Customer").
By installing the DMnesia Chrome extension, creating a DMnesia account, accessing the Team Portal, or paying for a DMnesia subscription, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use DMnesia.
These Terms describe what DMnesia does, how billing works, what you can and can't do with the product, and what happens if something goes wrong. We've tried to keep them readable.
We may update these Terms from time to time. If we make material changes, we will notify you by email at least 14 days before they take effect. Continued use of DMnesia after the effective date constitutes acceptance of the updated Terms.
DMnesia is a personal productivity tool consisting of (a) a Chrome browser extension that helps you organize and follow up on the LinkedIn conversations you start, (b) an optional Team Portal for organizations that wish to coordinate outreach across multiple users, and (c) a developer API for organizations on the Team plan.
You must be at least 18 years old and able to enter into a binding contract under the law of your country of residence. You are responsible for the security of your DMnesia account and for any activity that occurs under it.
We may modify, add, or remove features at any time. We may also suspend or limit access to the Service for maintenance or security reasons. Where reasonably possible, we will give you advance notice.
DMnesia offers a free Starter plan and paid Professional and Organization plans. Current plan features and prices are listed at dmnesia.com/pricing.
If your first paid subscription does not work for you, email us at omer@dmnesia.com within 14 days of that first payment and we will refund the full amount, no questions asked.
After the 14-day window, all subscription fees are non-refundable. This includes:
You can cancel your subscription at any time from the Stripe billing portal (accessible from the extension Settings page or the Team Portal). Cancellation stops future renewals; it does not refund any portion of the current period unless covered by the 14-day window above.
Consumer rights notice (EU/EEA): If you are a consumer resident in the European Union, European Economic Area, or United Kingdom, you may have a statutory right to withdraw from a distance-purchased subscription within 14 days of placing the order. Our 14-day money-back guarantee meets or exceeds that statutory right. To exercise it, simply email us at the address above; we will refund through Stripe within 14 days of receiving your request.
DMnesia is a personal productivity tool that helps you organize the LinkedIn conversations you initiate as you browse linkedin.com normally.
When using DMnesia you agree not to:
We may suspend or terminate accounts that violate this section, with or without notice depending on the severity of the violation.
Contact records, target leads, message templates, and other content you save through DMnesia ("Your Content") belong to you. We process Your Content only as necessary to provide the Service to you, in line with our Privacy Policy.
You grant us a limited, non-exclusive, royalty-free licence to host, copy, transmit, and display Your Content solely so that the Service can operate (for example, syncing your contacts across your devices, or showing them to other members of your Organization).
You confirm that you have the right to record and process the contact information you save in DMnesia, and that doing so complies with applicable data-protection law (including, where relevant, the EU General Data Protection Regulation). On the Organization plan you act as the data controller for the personal data you and your team save in DMnesia; we act as your processor.
Organization customers in the EU/EEA/UK can request a Data Processing Addendum (DPA) under GDPR Article 28 by emailing omer@dmnesia.com. We will return a counter-signed DPA within five business days.
DMnesia, including the extension code, the Team Portal, the developer API, the website, the brand, and all related materials, is owned by FIHI LABS UG and is protected by copyright, trademark, and other intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service for its intended purpose during your subscription term.
If you send us feedback, suggestions, or feature ideas, we may use them without obligation or compensation.
The Service is provided "as is" and "as available". We do not warrant that the Service will be uninterrupted, error-free, fully secure, or that it will produce any particular business outcome. We do not warrant the accuracy or completeness of data scraped from third-party websites such as LinkedIn — that data is presented to you as you saw it.
To the maximum extent permitted by applicable law, our total aggregate liability to you arising out of or relating to the Service in any 12-month period is limited to the greater of (a) the amounts you actually paid to DMnesia for the Service in that period, or (b) one hundred euros (€100). We will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or business opportunities.
Mandatory law preserved. Nothing in these Terms limits our liability for personal injury, death, fraud, intentional misconduct, gross negligence, or any other liability that cannot be limited or excluded under mandatory applicable law (including, where relevant, the German Product Liability Act and EU consumer-protection law). The statutory rights of consumers are unaffected by this section.
You agree to indemnify and hold us harmless from any third-party claim arising out of (a) your breach of these Terms, (b) your violation of any law or third-party right (including LinkedIn's User Agreement), or (c) Your Content. This indemnity does not apply to consumers to the extent it is excluded by mandatory applicable law.
These Terms remain in effect for as long as you use the Service. You may stop using the Service and delete your account at any time. We will retain and delete data per our Privacy Policy.
We may suspend or terminate your access immediately if you materially breach these Terms (including the Acceptable Use rules in Section 5), if your payment method fails after reasonable retries, if your use poses a security risk to the Service or to other users, or if we are required to do so by law.
Sections that by their nature should survive termination — including Sections 6 (Your Content & Data, in respect of past data), 7 (Intellectual Property), 8 (Disclaimers & Liability), 10 (Governing Law), and 11 (Contact) — survive.
These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction for disputes arising out of or in connection with these Terms is Berlin, Germany — except where mandatory consumer-protection law in your country of residence requires otherwise.
Online dispute resolution. The European Commission provides a platform for online dispute resolution at ec.europa.eu/consumers/odr/. We are not obliged and not willing to participate in dispute-resolution proceedings before a consumer arbitration board.
If any provision of these Terms is held to be unenforceable, the remaining provisions will continue in full force and effect.
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